AWARDS

& REVIEWS



KBB REVIEW RETAIL & DESIGN AWARDS 2017

CUSTOMER SERVICE OF THE YEAR





In 2017 we were nominated for this prestigious award and won after a mystery shopper visited our showroom in the New Forest. Everyone at John Willies was exceptionally proud! This picture shows Sam Crocker (Company Director) and his father and founder of John Willies Ray Crocker accepting the award from host, Jimmy Carr and Ruth Bell Editor for award sponsor Kitchens Bedrooms & Bathrooms magazine at the prestigious black tie event at the Hilton Birmingham Metropole.


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GOOGLE REVIEWS



“We recently extended our property with an oak-framed kitchen-dining room. Sam and his team at John Willies Country Kitchens designed and installed a beautiful, bespoke kitchen to perfectly complement the oak-frame. Everything from design to service, advice and installation were all of the highest quality and we would 100% recommend John Willies.”

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“We recently had a kitchen extension and went for a part-fitted/part freestanding set up. We spent several weeks visiting a few recommended local suppliers of handmade kitchens and the odd national supplier like Fired Earth. The prices were all comparable but for us the quality of craftsmanship in the John Willies units were above and beyond anything else we saw. The guy there, Sam, was excellent - no pressure, patient while we fine-tuned our design, made us feel excited about our project and worked brilliantly with our builder. The care that went into the build of the units is evident as it is in the beautiful paintwork. The fitter was also excellent and completely unfazed by any fitting issues. We love our new kitchen and we would highly recommend J Willies to anyone.”

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“From beginning to end the quality of service could not have been higher. We ordered a freestanding larder and on arrival it exceeded our expectations. The paint finish was excellent and the workmanship was great, lovely use of dovetails on the drawers. Every detail is as discussed, spot on. Always a friendly voice at the end of the phone and Samantha kept in great touch with us. We would not hesitate in recommending this company.”

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“From ordering to delivery it was an extremely relaxing and efficient experience. Then there is the actual piece we wanted! This is a large butcher's trolley that needed to be quite a centrepiece in our glamorous kitchen. Though the style is country, the quality, proportions and finish mean that it will look great with almost any style. We had a wide choice of finishes and colours plus the options of castors and a soft close drawer. We were very happy when we were called to let us know that the trolley was ready several week's earlier than expected - another plus. It is a unique piece, weighs a ton and is always given the wow factor when anyone comes in - plus it is actually amazingly practical and I don't know how I managed before it arrived! Would, 100 percent recommend using John Willies for kitchen furniture. And now have to try to think of another space that needs something...”

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“I'm delighted with my larder unit. The staff were very helpful and the workmanship is second to none it was a very smoothe arrangement from beginning to end which took less time than expected. If you want great quality kitchen furniture , at any size then this company is the one to buy from.”

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“From ideas to design and fitting, we had a great experience. The team do everything with such care and a real person touch, I cannot recommend them highly enough.”

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“We were delighted with the quality of build, joints, finish and solid timber (no MDF). Customer service and delivery excellent. A great job by a nice team.”

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“I ordered a larder unit and from start to finish I received excellent personal service. My larder unit arrived and I couldn't have been more pleased with it. It is one of the nicest pieces of furniture I have ever bought and I can't stop admiring it! Thank you 😊”

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“Beautiful kitchen units, made with real care and attention. Sam offered a superb, bespoke service modifying the furniture to suit our needs and offering advice whenever we needed it.”


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